We stand behind the quality of our products with comprehensive warranty coverage. For our custom-designed and installed products, we offer a lifetime warranty against material defects in both materials and workmanship. This warranty remains valid for as long as you own the home where our systems are installed, provided they remain in their original placement by our installation team.
While our warranties ensure the quality and durability of our products, it’s important to note that certain limitations apply. These include, but are not limited to, components manufactured by third parties (lighting systems) and instances of normal wear and tear, such as fading over time or exposure to light or smoke. Our warranty also does not cover damage resulting from misuse, alterations made by parties other than our team, water damage or any use contrary to our recommended guidelines.
During the design process, your designated consultant will provide you with detailed information regarding the specifics of your warranty coverage tailored to your location. Additionally, upon completion of installation, you will receive a printed copy of the warranty for your records.
Our commitment to quality and customer satisfaction is at the core of everything we do, and we are dedicated to ensuring that you receive the utmost value and peace of mind with our products and services.